Strategic Mastermind (Age 10 - 12)

Cancellation Policy

Refund & Cancellation Policy At Code & Grow, we keep our class sizes small to create a rich and focused learning experience. Because of this, last-minute cancellations can be hard to accommodate — but we’ve created a fair and transparent policy to support families while keeping our programs sustainable. We truly appreciate your understanding and commitment to helping us grow curious, resilient young minds. 1. Term Programs & Holiday Camps Cancel 21+ Days Before Start: Get a full refund — no questions asked. Cancel Within 21 Days of Start: We’ll refund the remaining sessions, minus a 20% admin fee. Cancel After Classes Have Begun: You’ll receive a prorated refund for the remaining sessions, less a 20% admin fee. Missed Classes: We’re unable to offer makeup sessions or credits for missed classes during a term or camp. Where feasible, we may provide follow-up materials or recordings. Venue Closures (e.g., weather or emergencies): If a session can’t go ahead due to unexpected issues with the venue, we’ll refund the affected session(s) at a prorated rate. 2. Refund Processing Refunds are processed within 21 business days of receiving a valid email request. Refunds will be issued to your original payment method. Send requests to: hello@codeandgrow.com.au 3. Flexibility & Exceptions We understand that life happens. While these policies help us plan ahead, we’re open to genuine case-by-case exceptions where needed. 4. Policy Updates We may update this policy from time to time. The latest version will always be available on our website.